This is your data bank for all the resources you need. Gathered on one page, this is to help you navigate any questions or concerns you may have about our retirement community. You will likely have plenty of questions at first—from housing to healthcare, if you or your loved ones want to talk, please call on us for answers. Please have a look below at the outside resources, offices, phone numbers, email addresses, and more.

Not finding the exact resource you need? Please contact our main number, and one of our specialists will be glad to help out immediately 937-433-2110.

At Bethany Village, we take pride in delivering quality care and services with compassion and competence in a manner we call Faithful Caring. We know that families and individuals often come to us in times of transition or challenge, so we work to create a sense of home for our residents.

You are always welcome to contact our Chief Nursing Officer Lauren Coyle at 428- 7279 or Administrator John Brinkman at 436-6849. Additionally, the social worker assigned to the resident is able to provide assistance and support.

A detailed Organizational Integrity Program (OIP) has been developed to establish the legal and ethical standards that govern Graceworks’ business activities. The OIP applies to all directors, officers, employees, agents, contractors, and volunteers. Graceworks’ longstanding commitment to operating legally and ethically is reflected in the personal integrity of our employees and volunteers. Graceworks delivers its services through its employees and volunteers. To report concerns regarding Graceworks and Bethany Village, the anonymous hotline number is 1-800-548-2636. An email box for non-anonymous concerns has been established.

For concerns related to medical care, the Ohio Department of Health (ODH) has a comprehensive Long Term Care Consumer Guide online. Find the guide at Reach the ODH by phone at 1-800-342-0553.

The rights of nursing facility residents are protected under federal and state law. Here is the Code of Federal Regulations (Title 42, Part 483.10).

The Ohio Department of Aging (ODA) has a comprehensive guide to resident rights online. Find this guide at Reach the ODA by phone at 1-800-266-4346.

The Ohio Ombudsman advocates for persons receiving in home, assisted living, or nursing home care. Learn more about the Ohio Ombudsman at  or call 1-800-282-1206.

For formal correspondence, write:

Ohio Nursing Home Ombudsman
50 West Broad Street – 9th Floor
Columbus, Ohio 43125

Other documents you may find helpful:


Bethany Village Grievance Procedure

 Bethany Notice of Privacy Practices