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High Customer Satisfaction Survey Scores Earned

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High Customer Satisfaction Survey Scores Earned

Customer Satisfaction Surveys by the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman are conducted biennially by an objective, third party agency that performs face-to-face interviews with residents in each long-term care and assisted living facility. The surveys are designed to measure satisfaction of residents with regard to their quality […]

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